Retired bookkeeper, Meredith Vickery, has been with Vaughne Assurance for the past 13 years. “They always answer all of my questions and they’ve been very good to me.” This Yarmouth homeowner once had an incident when lightning struck her house and she lost things like the alarm system and her TV. “They were very prompt with my claim and getting things fixed up. It means a lot to know they are there. I am very happy with them.”

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Right after Christmas in December of 2004, Emery Smith Fisheries Ltd. in Shag Harbour had as disastrous fire. The company lost $1.5 million dollars worth of inventory, as well as several buildings including coolers, a workshop and an ice plant. Thanks to Vaughne Assurance, agents were on site within 24 hours. Monty Smith (Manager, Emery Smith Fisheries Ltd.) says, “We have no complaints whatsoever. Within six months to the day of the fire, we had a cheque in our hand and were able to rebuild.” Now that’s service.

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Vernon D’Eon Lobster Plugs Ltd. in Pubnico is a bigger business than meets the eye. In fact, the company has six stores across Nova Scotia, one in Prince Edward Island, and 14 vehicles. Vaughne Assurance is their insurance provider of choice. “They provide excellent service, and are very competitive on price. That’s why we made the move,” says Brian Surette, the comptroller at Vernon D’Eon’s Lobster Plugs Ltd. “I rest assured that we are well covered and that they look after all our insurance needs.”

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Kevin Redmond is the Financial Secretary of the Lower Ohio Recreational Centre in Shelburne County. He says that the organization’s had its building and grounds covered by Vaughne Assurance for over 20 years. This year, they will also have special event liability coverage for the ever-popular Annual Canoe Rally. They love dealing with the staff at Vaughne Assurance. "They’ve always been there for us. They are very knowledgeable and we are secure and safe dealing with them!”

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Eugene (Bud) Hurlburt has everything he owns insured with Vauhgne Assurance, including his home, car and business. He wouldn’t have it any other way. “They look for the best rates and they look after their customers,” Bud says. He remembers hitting a deer once, and also having to deal with a car theft. “They were handled efficiently—no problem! They know how to look after their customers. Even my kids who now live in New Brunswick, have their cars insured with them!”